One Stop Auto Repair Llc

I drop my car off at 8 o’clock in the morning no one never called to tell me anything haven’t started on my car or looked at my car and closed up and no one never called me or told me anything that oh we didn’t get around to fixing your car. You have to pick it up tomorrow. No one ever called and told me nothing as bad business

I have been a customer of One stop auto for years. I’ve spent thousands of dollars and recommended friends and family to Tim and Venessa. I have a 2017 Cadillac XT5. I took my vehicle in to Stop because my check engine light came on and it was the thermostat. Tim told me that it would $450 plus tax and it would be about two days. I drove my car to the shop with only the engine light on. Tim had my car for over a week. After he fixed the thermostat every light on the dash was on and my car was non drivable. He said the engine was in default and he didn’t know what was wrong and I should take it to the dealer. Tim damaged the fuel injector, and this cost me $1851.00 plus we had to get a rental…

Tim and his Puertorican worker are the most unprofessional and rude people I have ever dealt with they move very slowly. Your car will be in that shop for weeks. I had to go get mine please 🙏 take your car somewhere else trust me you will be disappointed

Had my bearings and rotor go bad while visiting my brother in Cleveland. It was Thursday afternoon and I had to be at work in New Mexico by Monday. Tim got my old rusty Tahoe done in less than 24 hours, took care of a couple, other minor things, and charged a fair price. Very happy with the service, thank you! Keith

They blew it!! They had the chance to earn me as a lifetime customer because I believed they did a great job on my repair in a timely fashion. Unfortunately, they can't get out of their own way. My heat worked when I brought the car to them, it no longer worked when I picked up my car. I'm quite certain it was something simple, but, when I alerted them of the problem, they immediately went to the blame game. They blamed instead of just agreeing to take a look at it. Accountability goes a long way, they don't seem to value that concept.