Conrad's Tire Express & Total Car Care

⭐️ ⭐️ ⭐️ ⭐️ ⭐️ As someone who’s managed fleet vehicles for years, I hold service providers to a high standard—and Conrad’s continues to raise the bar. I’ve brought in three of our 10-passenger vans for repair and maintenance, and every single experience has been exceptional. Even with a full shop, their team delivered results ahead of schedule—most recently finishing work on one of the vans a full four days early. Their efficiency, precision, and pride in their work are clear from start to finish. I’ve had the opportunity to work directly with Dakota, Justin, Ed, and James, and each of them is a standout. They’re knowledgeable, professional, and clearly experts in their respective areas. …

This place was a literal LIFESAVER!!!!!! Picture this your headed to vacation destination and the tire goes flat on your car with 3 children in the car. AAA is an hour away to tow you to this place, you call.and they are more than willing to accommodate even though they were 45 minutes away from closing for the night. This place is AMAZING and rescued my birthday. HIGHLY RECOMMENDED!!!!

I have been frequenting this Conrad for a little over 3 yrs. now. Service is abhorrent. Bald guy with glasses was rude. Vehicle was there from 10:15 to 2pm and had not even been pulled back yet. Appointment was at 10. Have to return for service but don’t want to. I have to because it’s a Lyft vehicle contract. Smh

Dakota was my hero!!! I hit a curb downtown that knocked my front bumper loose, and he went well above and beyond to help me get it fixed a half hour before closing. So impressed with his customer service and grateful! 1000% would recommend this location.

I had an unexpected flat tire due to navigating the horrible road conditions in Cleveland in the dark early morning hours. A deep pothole on a one lane road under a bridge took my tire out instantly. Had my car towed to this location and was met at 7am by a clean, well maintained lobby and Bruce, a friendly, helpful face behind the counter. This place was already bustling for the day, but he took time out to set expectations for wait time and possible repairs needed. Ed (the technician that fixed my car) was also a helpful, friendly knowledgeable employee who kept me informed every step of the process and replaced my tire in record time! 1000/10 recommend this location and staff. They made a…